Booking Terms and Conditions
Customers should remove all personal belongings, money, and other significant items from their vehicle before any type of detailing
Montague Auto Detailing will not accept any liability for any loss or damage to any personal property, including the vehicle being serviced, any belongings inside the vehicle, or the location of service. Assure that your vehicle is being serviced in a lawful and safe area and if you feel otherwise, please communicate your concerns with the technician.
All vehicles are cleaned at the customer's own risk and must be able to withstand normal cleaning processes.
Montague Auto Detailing or its vendors do not accept liability for discharged batteries during or after the service has been completed. Please inspect your vehicle after the service is rendered to ensure all interior lights, headlights, or running lights have been turned off. We cannot guarantee any firm times when accepting your booking.
Our detailing times are an estimate only. Each vehicle is different and may require more or less time to fulfill the detailing type
While every effort will be made to keep scheduled bookings to the requested arrival window, unforeseen circumstances may cause lateness and are done so without voiding our cancellation policy.
We reserve the right to take debit or credit card details to secure the booking. Debit/Credit cards shall be processed by Stripe.com.
We reserve the right to alter or move a booking in line with staffing levels and/or weather conditions and /or machinery or equipment failure.
All vehicles are cleaned at the customer's own risk
Montague Auto Detailing reserves the right to refuse service to anyone.
Montague Auto Detailing reserves the right to refuse or deny customer demands above and beyond the booked detailing
Montague Auto Detailing will not tolerate any verbal or physical abuse towards any of its staff under any circumstances and will take the relevant actions should any such behaviors be encountered
Pricing Terms and Conditions
Montague Auto Detailing reserve the right to charge an hourly rate of $60 (or proportion thereof) for any work that is not within the boundaries of the booking.
A minimum 20% surcharge will be applied to all jobs that involve excessive pet hair, urine, vomit, blood, feces, or other hazardous materials.
Montague Auto Detailing reserves the right to charge each vehicle according to its condition, the type of vehicle, and the customer location
Montague Auto Detailing reserves the right to amend any price during the detailing should it differ from the original estimate
